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Contact with the City of Leeuwarden

Telephone

Call telephone number 14 058.

Online

Complete the appropriate online form for one of the topics on the following pages:

Social Media

Do not send documents via Social Media or provide any privacy-sensitive data. A response to your social media post will be sent to you during Town Hall opening hours.

  • WhatsApp
  • Chat
    • You will find a green bar at the bottom right of each page. Click here to start a chat.
  • Facebook and Twitter

Do you need help?

Go to your local buurt- of dorpskamer (community centre). Or go to the Meedenkpunt (help centre) at the City Hall.

You do not need an appointment to go to the Meedenkpunt. You can ask questions about matters such as an unclear letter you received from the municipality, an allowance or information about your benefits.

Opening hours Meedenkpunt

  • Monday from 1.00 pm to 5.00 pm.
  • Tuesday from 1.00 pm to 5.00 pm.
    • The Meedenkpunt will be closed on Tuesday 17 December.
  • Wednesday from 1.00 am to 5.00 pm.
  • Thursday from 1.00 pm to 5.00 pm.
  • Friday from 1.00 am to 5.00 pm.

The Meedenkpunt is a test. We will see in the near future whether residents want this.

Addresses and opening hours

Making an appointment for citizen affairs

The citizen affairs (burgerzaken) department works by appointment. To apply for passports, identity and driving licences, you can drop by without an appointment at some times (free walk-in). However, bear in mind that waiting times can be long. Would you rather not wait? Then make an appointment. Go to the subject on this website to make an appointment digitally and to see the days and times to visit without an appointment (free walk-in).

Town Hall opening hours

The Town Hall is open from Monday to Friday from 8.30 am to 5 pm and on Thursday from 8.30 am to 7.30 pm. The call centre can be reached by telephone from Monday to Friday from 8.30 am to 5 pm.

Town Hall closed on

  • Thursday 5 December from 5pm (Sinterklaasavond).
  • Tuesday, December 17 from 4pm due to a meeting for all staff.
  • Tuesday 24 December from 1pm (Christmas Eve).
  • Wednesday December 25 and Thursday December 26 (Christmas).
  • Tuesday 31 December from 1pm (New Year’s Eve).
  • Wednesday January 1 (New Year’s Day).

Town Hall visiting address

Oldehoofsterkerkhof 2
8911 DH Leeuwarden

Town hall postal address

Postbus 21000
8900 JA Leeuwarden
Chamber of Commerce number: 59734817
Establishment number: 000000013447
VAT identification code: NL 0019.03.664.B01

City Hall

The City Hall is open from Monday to Friday from 08.30 am to 6 pm and Friday from 8.30 am to 5 pm.

  • Hofplein 38
    8911 HJ Leeuwarden

Out-of-hours locations

The out-of-ours locations are open from Monday to Friday from 7.30 am to 4 pm.

  • Kelvinstraat 7
    8912 AN Leeuwarden
  • Orionweg 1
    8938 AG Leeuwarden

Inspecting a permit or construction file

You can come to the Town Hall to view a permit or construction file. Let us know what you want to view beforehand. You can pass this on by completing the form on the page Viewing a permit or construction file. You can view applications from 2024 onwards via Overheid.nl.

Disabled access

The Town Hall is easily accessible for the disabled from the Oldehoofsterkerkhof side. The entrance on the Nieuwestad side can only be accessed by stairs.

Calling from abroad

From abroad, you can call the City of Leeuwarden on 0031-58 233 8888. You will then be able to speak to a public services employee of the City of Leeuwarden by phone.

Press and media

Do you work for a newspaper or other news outlet? If so, contact the press line: 058- 233 4002.