Contact
Are you looking for information or would you like to drop by? You can reach the City of Leeuwarden in several ways. Below, you will find contact details, opening hours and locations.
Contact with the City of Leeuwarden
Telephone
Call telephone number 14 058. (When 14 is followed by the municipality’s dialling code, it becomes a phone number you can use to call your local authority.) You can reach us by telephone from Monday to Friday from 8.30 am to 5 pm.
Online
Complete the contact form (opens in new tab). For the following subjects, please use the form on the relevant page:
- Notification Home, work and living environment (public space).
- File a complaint.
- Lodge an objection.
- Do you have another question or comment and the information cannot be found on this website? If so, complete the online contact form (opens in new tab).
Social Media
Do not send documents via Social Media or provide any privacy-sensitive data. A response to your social media post will be sent to you during Town Hall opening hours.
Send your WhatsApp message to 06-43365223. (opens in new tab) You will receive a response to your message within 1 working day. You cannot use this number for telephone calls or text messages.
Chat
If an employee is available, you will find a green button containing the word ‘Chat’ at the bottom right of each page. Click this button to start a chat conversation.
Facebook and X
The City of Leeuwarden can also be reached on Facebook (opens in new tab) and X (opens in new tab).
Addresses, opening hours, making an appointment and free walk-in
Leeuwarden Town Hall
- Visiting address: Oldehoofsterkerkhof 2, 8911 DH Leeuwarden
- Postal address: Postbus 21000, 8900 JA Leeuwarden
- Opening hours:
- Monday to Friday from 8.30 am to 5 pm.
- Thursday from 8.30 am to 7.30 pm.
Making an appointment and free walk-in
Civil Affairs
- The Civil Affairs (Burgerzaken) department works by appointment. Make an appointment via the relevant information page on the website.
- To apply for a passport, identity card or driving licence, you can also drop by without an appointment (free walk-in):
- Mondays and Thursdays from 1.40 pm to 4 pm.
- Tuesdays, Thursdays and Fridays from 8.30 am to 12 pm.
- You can collect your passport, identity card or driving licence during our opening hours. You do not need to make an appointment for this.
Permits
- You can drop by the Permits department from Monday to Friday, with or without an appointment, from 8.30 am to 5 pm.
- On Thursday evenings, the Permits department only works by appointment, from 5 pm to 7.30 pm.
- Make an appointment via the relevant information page on the website.
Leeuwarden City Hall
- Visiting address: Hofplein 38, 8911 HJ Leeuwarden
- Opening hours:
- Monday to Thursday from 8.30 am to 6 pm.
- Friday from 8.30 am to 5 pm.
Out-of-hours locations
- Locations:
- Kelvinstraat 7, 8912 AN Leeuwarden.
- Orionweg 1, 8938 AG Leeuwarden.
Both locations are open from Monday to Friday from 7.30 am to 4 pm.
Do you need help?
Meedenkpunt at Town Hall
Do you have questions or need clarification regarding an unclear letter, a surcharge or information about your benefit? Feel free to go to the Meedenkpunt (help centre) at the Town Hall. You are welcome without an appointment from 1 pm to 5 pm, Monday to Friday.
District and village community centres
You can also go to a nearby community centre.
Accessibility for people with a disability
The Town Hall is easily accessible from the Oldehoofsterkerkhof side for people with a disability. The entrance on the Nieuwestad side can only be accessed by stairs.
Calling from abroad
From abroad, you can call the City of Leeuwarden on 0031-58 233 8888.
Press and media
Do you work for a newspaper or other news outlet? If so, contact the press line: 058- 233 4002.
Quick to:
Contact with the City of Leeuwarden
Telephone
Call telephone number 14 058. (When 14 is followed by the municipality’s dialling code, it becomes a phone number you can use to call your local authority.) You can reach us by telephone from Monday to Friday from 8.30 am to 5 pm.
Online
Complete the contact form (opens in new tab). For the following subjects, please use the form on the relevant page:
- Notification Home, work and living environment (public space).
- File a complaint.
- Lodge an objection.
- Do you have another question or comment and the information cannot be found on this website? If so, complete the online contact form (opens in new tab).
Social Media
Do not send documents via Social Media or provide any privacy-sensitive data. A response to your social media post will be sent to you during Town Hall opening hours.
Send your WhatsApp message to 06-43365223. (opens in new tab) You will receive a response to your message within 1 working day. You cannot use this number for telephone calls or text messages.
Chat
If an employee is available, you will find a green button containing the word ‘Chat’ at the bottom right of each page. Click this button to start a chat conversation.
Facebook and X
The City of Leeuwarden can also be reached on Facebook (opens in new tab) and X (opens in new tab).
Addresses, opening hours, making an appointment and free walk-in
Leeuwarden Town Hall
- Visiting address: Oldehoofsterkerkhof 2, 8911 DH Leeuwarden
- Postal address: Postbus 21000, 8900 JA Leeuwarden
- Opening hours:
- Monday to Friday from 8.30 am to 5 pm.
- Thursday from 8.30 am to 7.30 pm.
Making an appointment and free walk-in
Civil Affairs
- The Civil Affairs (Burgerzaken) department works by appointment. Make an appointment via the relevant information page on the website.
- To apply for a passport, identity card or driving licence, you can also drop by without an appointment (free walk-in):
- Mondays and Thursdays from 1.40 pm to 4 pm.
- Tuesdays, Thursdays and Fridays from 8.30 am to 12 pm.
- You can collect your passport, identity card or driving licence during our opening hours. You do not need to make an appointment for this.
Permits
- You can drop by the Permits department from Monday to Friday, with or without an appointment, from 8.30 am to 5 pm.
- On Thursday evenings, the Permits department only works by appointment, from 5 pm to 7.30 pm.
- Make an appointment via the relevant information page on the website.
Leeuwarden City Hall
- Visiting address: Hofplein 38, 8911 HJ Leeuwarden
- Opening hours:
- Monday to Thursday from 8.30 am to 6 pm.
- Friday from 8.30 am to 5 pm.
Out-of-hours locations
- Locations:
- Kelvinstraat 7, 8912 AN Leeuwarden.
- Orionweg 1, 8938 AG Leeuwarden.
Both locations are open from Monday to Friday from 7.30 am to 4 pm.
Do you need help?
Meedenkpunt at Town Hall
Do you have questions or need clarification regarding an unclear letter, a surcharge or information about your benefit? Feel free to go to the Meedenkpunt (help centre) at the Town Hall. You are welcome without an appointment from 1 pm to 5 pm, Monday to Friday.
District and village community centres
You can also go to a nearby community centre.
Accessibility for people with a disability
The Town Hall is easily accessible from the Oldehoofsterkerkhof side for people with a disability. The entrance on the Nieuwestad side can only be accessed by stairs.
Calling from abroad
From abroad, you can call the City of Leeuwarden on 0031-58 233 8888.
Press and media
Do you work for a newspaper or other news outlet? If so, contact the press line: 058- 233 4002.